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We’re Here to Serve You

Our dedicated Customer Care Specialists look forward to assisting you with your Autodesk software needs. Contact us for questions Regarding:

  • General Inquiries
  • Autodesk Subscription Support
  • Software Licensing Questions
  • Autodesk Account Assistance
  • Product Installation and Activation Help

Customer Care Hours

  • 7:30 am to 5:30 pm (Eastern)
  • Monday through Friday (excluding holidays)

Customer Satisfaction Program

The Autodesk Customer Satisfaction (CSAT) program helps us capture customer perspectives firsthand through a brief survey. The program evaluates customer experiences and is used to score Advanced Solutions depending on customer responses. Customer feedback is a critical part of our business as a software company, so we implore you to take part in our Customer Satisfaction Program.

“As always, Advanced Solutions responds to my needs with kindness. They are not only knowledgeable but offer speedy service, without adding pressure to buy products and/or services which are not pertinent to me.”

“Advanced Solutions is a very trustworthy, reliable, and solid reseller. We’re glad to have them as a partner.”

How likely would you be to recommend your Autodesk Reseller to friends and colleagues as a provider of Autodesk products and related services?